A Lexia service request requires an exact residential address and access review because the locality name alone cannot confirm a participant household or cleaner coverage.
The participant provides the property identifier, residence entrance and rooms used for everyday living. Vacant land, construction sites and business premises do not create an NDIS domestic cleaning scope.
The address is reviewed before quoting.
Private roads, gates, parking and landowner instructions are recorded. The cleaner does not cross an unapproved lot or search multiple buildings for the residence.
Access remains address-specific.
Bathrooms, kitchen, bedrooms, laundry and household floors can be assessed inside a genuine residence. Sheds, land, machinery and outdoor maintenance remain excluded.
The written quote lists all rooms.
An enquiry does not guarantee immediate, recurring or every-address coverage in Lexia. Travel time, route, scope and current cleaner capacity are checked first.
Availability is confirmed in writing.
The record identifies the date, residence and participant-related domestic tasks delivered. Work for another property, resident or business cannot be added to the NDIS invoice.
Funding remains based on approved support need.
Weekly cleaning can help where essential rooms become difficult within a few days. Fortnightly is a common regular arrangement. Monthly cleaning works where everyday tasks are covered and the participant needs help with bathrooms, floors or heavier domestic work.
The booked time and frequency are confirmed in writing. Changes to the household or support routine can be reviewed before a later visit.
A deep clean may add tracks, skirtings, the oven interior, rangehood filters or inside cupboards by agreement. One-off cleaning covers a defined domestic need, while vacate cleaning is an end-of-tenancy service. Each receives a written scope rather than being assumed inside a regular clean.
One-off, deep and vacate cleaning are not automatically funded by the NDIS. The participant’s disability-related need and approved supports determine whether domestic work can be claimed.
Washing, drying, folding, putting away and changing the bed can be included. The quote records the stages required, where clean items belong and what should happen if a cycle will not finish within the booked visit.
Domestic cleaning may be funded when disability affects the participant’s ability to maintain the home and assistance with household tasks is included in the approved plan. A service preference or household circumstance does not create automatic funding.
Smurfettes Cleaning Service is a Registered NDIS Provider, registration number 4053371406. A plan manager, support coordinator or NDIA contact confirms whether the support fits the plan. We document the domestic tasks and invoice the work delivered.
In a shared household, participant funding relates to the participant’s disability-related needs. The scope separates participant areas, shared areas and ordinary work belonging to other residents.
Self-managed participants arrange the service directly and receive the invoice. Plan-managed participants provide the manager’s billing details. NDIA-managed participants use a registered provider, and Smurfettes is registered.
We record rooms, priorities, products, access, communication and the service boundary described above. The participant chooses what can move, what must stay in place and how the completed visit should be handed over.
You receive a written quote before work starts. Cleaner availability for the Lexia address is confirmed on enquiry.
Smurfettes also provides NDIS cleaning in Beldon, Connolly, Craigie, Currambine, Duncraig, Edgewater, Greenwood, Heathridge, Hillarys, Ocean Reef, Padbury, Sorrento, Woodvale, Carine, Gwelup.
For the wider service, see our Perth NDIS cleaning page.
No. The exact residence, access and cleaner capacity must be confirmed.
No. Domestic cleaning requires a genuine participant residence.
No. Non-domestic work remains separate.
After the address, route and household scope are reviewed.
Call 1300 525 336 or email info@smurfettescleaningservice.net. Tell us the exact residence, approved access route, domestic rooms and any non-residential property areas. We will record the scope and confirm cleaner availability for Lexia.
Phone: 1300 525 336
Email: info@smurfettescleaningservice.net
