Some East Perth homes contain equipment that supports breathing, mobility, communication, nutrition or continence. A domestic cleaner should know the difference between cleaning the room around that equipment and handling the equipment itself. The safest scope makes the no-touch areas explicit before the first cloth comes out.
During the walkthrough, identify devices, tubing, chargers, control panels, labelled containers and any surface that only the participant or a trained support person should handle. The cleaner records those exclusions rather than relying on memory.
A no-touch instruction does not mean the whole room is ignored. Reachable floors, ordinary furniture and clear surfaces may still be cleaned if the equipment can remain exactly where it is.
A power lead can look like an ordinary obstacle. It may be keeping essential equipment charged or preserving a setting. Smurfettes cleaners do not unplug medical or disability-related equipment, silence an alert, change a control, or move a device simply to clean behind it.
If the participant wants the area underneath cleaned, an authorised person can make it safely accessible before the visit. The cleaner then works on the exposed domestic surface and leaves reconnection to the person responsible for the equipment.
We do not wash, disinfect or reassemble clinical components. Instructions for those items should come from the supplier or health professional, and the work should be done by the participant, trained support person or an appropriate specialist.
This boundary prevents an ordinary household clean from being mistaken for equipment maintenance or infection control.
Where a safe path around equipment matters, tell us which floor area must remain clear and where the vacuum lead may run. We clean in sections and put our own equipment away as we go. We do not decide that a device would be better on the other side of the room.
Cables fixed to the floor, oxygen lines, mobility-device charging points or communication controls should be pointed out at the quote. A small label on the written scope can prevent a large mistake.
Ordinary household bins can be emptied when that is agreed. Sharps, contaminated dressings, clinical waste and an active bodily-fluid spill require the correct handling process and are outside an ordinary domestic cleaning visit. If a cleaner encounters something unsafe, they stop that part of the job and explain why.
Weekly cleaning can help where dust, laundry or bathroom hygiene becomes difficult within a few days. Fortnightly is a common ongoing pattern. Monthly visits can cover heavier domestic tasks where regular everyday support is already in place.
The schedule should follow the participant’s needs and approved support, not the amount of equipment in the room.
Deep cleaning can add skirtings, tracks, the oven interior, rangehood filters or inside cupboards by agreement. One-off cleaning deals with a defined domestic backlog, while vacate cleaning is an end-of-tenancy service. No version of the job includes dismantling or sanitising specialist equipment.
One-off, deep and vacate cleaning are not automatically funded by the NDIS. Whether any domestic portion fits the plan depends on the participant’s disability-related need and approved supports.
Washing, drying, folding, putting away and changing the bed can be included. Items requiring a clinical laundering process or specialised contamination control are outside an ordinary domestic load. Tell us what can be washed together and leave clear instructions for anything unfamiliar.
Domestic assistance may be funded when the participant’s disability affects their ability to maintain the home and household tasks are included among the approved supports. The presence of equipment does not itself prove that cleaning is funded.
Smurfettes Cleaning Service is a Registered NDIS Provider, registration number 4053371406. The plan manager, support coordinator or NDIA contact should confirm the support. We provide the scope, quote and service record; we do not make the funding decision.
In a home shared with other people, funded work relates to the participant’s disability-related needs. The written scope separates participant areas, shared areas and ordinary housework that belongs to other residents.
Self-managed participants arrange the service directly and receive the invoice. Plan-managed participants give us their manager’s billing details. NDIA-managed participants use a registered provider, and Smurfettes is registered.
We write down the rooms, priorities, access, products, communication preferences, no-touch equipment and any floor route that must remain clear. If another provider is responsible for a device, their instruction stays separate from our domestic cleaning scope.
You receive a written quote before work begins. Cleaner availability for an East Perth address is confirmed on enquiry rather than assumed.
Smurfettes also provides NDIS cleaning in Crawley, West Perth, Northbridge, Highgate, Shenton Park, Mount Claremont, West Leederville, Leederville, Wembley, Floreat, City Beach, Glendalough and Daglish.
For the central service, see our Perth NDIS cleaning page.
No. We record no-touch items and clean the accessible domestic surfaces around them.
No. Cleaning and maintaining specialist components requires the process set by the supplier or health professional.
We empty agreed household bins. We do not handle sharps or clinical waste as ordinary rubbish.
Yes, with the participant’s authority. We record the resulting domestic scope in writing.
Call 1300 525 336 or email info@smurfettescleaningservice.net and tell us which equipment must not be touched. We will record the boundary and confirm cleaner availability for East Perth.
Phone: 1300 525 336
Email: info@smurfettescleaningservice.net
