A home in Crawley can also be a workplace: a consulting room, an online shop, a studio, a desk used for paid work or a room where clients occasionally visit. An NDIS cleaning scope needs to say where domestic support ends and business cleaning begins, because the two should not be quietly mixed on one invoice.
The simplest approach is a written list. The bedroom, participant bathroom, kitchen and ordinary living area may be domestic spaces. A dedicated office, treatment room, stock room or client bathroom may belong to the business. Where one room has both uses, the task itself needs to be separated.
This is different from judging whether somebody is allowed to work from home. The cleaner does not make that decision. We only need an accurate scope so domestic assistance is described honestly.
Paperwork, receipts, labelled samples, cables and equipment may look like items to tidy. They can also be business records or part of a participant’s system for finding things. A cleaner should not sort, stack or relocate them without an explicit instruction.
The written scope can say “dust the clear half of the desk” or “do not touch the workstation”. A precise exclusion is more useful than a vague promise to be careful.
We do not discard stock, open packages, unplug equipment or clean a machine whose handling instructions are unknown. If a domestic floor continues through a work area, tell us whether the floor is in scope and how to access it without moving business property.
Specialist machinery, food-production areas, clinical rooms and regulated workspaces may require a commercial or specialist cleaning process. Ordinary NDIS domestic cleaning is not a substitute for that service.
If the household wants both domestic and business cleaning, ask for two clearly described scopes. The privately paid business portion should be identifiable rather than hidden inside NDIS-funded hours. That protects the participant if an invoice is reviewed and helps the cleaner understand which work has priority.
A short domestic visit should not be consumed by a business area while the participant’s bathroom and kitchen are left undone. We agree the order before the cleaner begins.
Calls, online meetings and client appointments can be placed on the schedule. Tell us which periods must be quiet and whether the door should stay closed. Vacuuming and other noisy work can be done before or after a fixed call, while wiping and laundry happen during it.
Fortnightly cleaning suits many households. Weekly visits can be more useful where fatigue, pain or limited mobility means essential areas decline quickly. Monthly cleaning may be enough where everyday jobs are already handled and the cleaner is covering floors, bathrooms and heavier work.
The frequency follows the participant’s domestic support need. It is not increased merely because a business operates from the address.
A deep clean may add skirtings, tracks, the oven interior, rangehood filters or inside cupboards by agreement. One-off cleaning covers a defined domestic job, while vacate cleaning prepares a tenancy for handover. Commercial cleaning of a business area is quoted separately where Smurfettes can provide it.
One-off, deep and vacate cleaning are not automatically funded by the NDIS. The participant’s plan, disability-related need and approved supports determine whether any domestic portion may be claimed.
Household washing, drying, folding, putting away and changing the bed can be included. Business laundry, uniforms for employees or towels used for customers are not treated as the participant’s domestic laundry unless an appropriate separate arrangement has been agreed.
Cleaning may be funded when assistance with household tasks is included because disability affects the participant’s ability to maintain the home. NDIS funding does not turn every task carried out at the address into a disability support.
Smurfettes Cleaning Service is a Registered NDIS Provider, registration number 4053371406. A plan manager, support coordinator or NDIA contact decides whether the proposed domestic support fits the plan. We supply a clear quote and invoice; we do not approve our own claim.
Where other people live in the home, their ordinary housework is not fully charged to one participant’s funding. The scope can identify participant areas, shared areas and business areas so each boundary is visible.
Self-managed participants book with us and receive the invoice. Plan-managed participants provide their manager’s billing details. NDIA-managed participants must use a registered provider, and Smurfettes is registered.
During the walkthrough, show us which rooms are domestic, which are used for work and which are mixed. We write down tasks, exclusions, access, noise limits, products and anything that must not move. Where private and funded work are both requested, the quote keeps them distinct.
A written quote is provided before work starts. Cleaner availability for the Crawley address is confirmed when you enquire.
Smurfettes also provides NDIS cleaning in Shenton Park, Karrakatta, Mount Claremont, Swanbourne, Dalkeith, Daglish, Jolimont, City Beach, Floreat, Wembley, West Leederville, Leederville and Glendalough.
For the wider service, see our Perth NDIS cleaning page.
We can clean an agreed domestic workspace, but business equipment and commercial areas may need a separate scope and payment arrangement.
Only if the written instruction says to. Otherwise we clean the clear reachable space and leave the papers where they are.
Do not assume so. Ask the plan manager, support coordinator or NDIA contact about the participant’s approved domestic support.
Yes. Give us the quiet times and we can order tasks around them.
Call 1300 525 336 or email info@smurfettescleaningservice.net and tell us which rooms are home, work or both. We will put the boundaries in writing and confirm cleaner availability for Crawley.
Phone: 1300 525 336
Email: info@smurfettescleaningservice.net
