Smurfettes welcomes household-cleaning enquiries for Balga and Mirrabooka. You, a support coordinator or an authorised representative can explain what help is being requested and how best to communicate about the booking. We consider the actual address, tasks and available appointments before confirming service arrangements.

Request a household-cleaning quote using the form on this page.

Call 1300 525 336 or enquire about cleaning in Balga or Mirrabooka.

Keep the home and contact details clear

The City of Stirling identifies Balga and Mirrabooka as distinct suburbs. Their combined statistical-area label is useful for organising local information, but the enquiry should use the residence’s actual street, suburb and postcode. Include a unit number where relevant.

Tell us who may discuss arrangements and whether you have a preferred way to receive information. Do not assume that a representative can authorise every change. The broader Stirling household-cleaning guide is available if you are comparing area information.

Choose tasks for the participant’s home

A routine clean may involve standard bathroom fixtures, kitchen surfaces, dusting within safe reach, vacuuming and mopping. Describe the rooms that need attention and any areas to leave untouched. If the home is shared, identify the participant’s rooms and the specific shared spaces proposed for cleaning.

Agree which tasks come first and whether the same list is needed on each visit. Explain delicate surfaces, product preferences and belongings that must not be moved. A request for additional rooms or heavier work needs discussion rather than being added without reviewing the scope and time.

Discuss extras and exclusions before agreeing

Help with dishes, laundry, folding, making beds, changing linen or organising cupboards can be considered. Specify the activity and permissions involved so it can be included in the written task list where agreed and time allows. These extras are not automatically funded or included.

This service excludes personal care, packing, gardening and repairs. Specialist mould or biohazard remediation is also outside scope. Flag unusual conditions before a quote; they should not be left for a routine appointment to resolve unexpectedly.

Check the quote and next steps

Provide possible days, requested frequency and relevant access information, including shared entrances or pets. Keep security codes and sensitive plan or health documents out of the first message. Smurfettes can clarify what further practical information is needed.

Check the proposed tasks, service time, price basis and booking terms, and clarify funding or payment with your plan manager or appropriate NDIS contact. Send your Balga or Mirrabooka address and cleaning priorities for an availability check; an enquiry is not a confirmed appointment.