Discuss end of tenancy cleaning for your property and handover checklist. Share the property condition, access arrangements and timing so we can confirm the agreed tasks and quote.
End of tenancy cleaning tasks
Confirm the tasks and any quoted extras for your property before booking. Agreed cleaning can include:
- On request: interior windows, oven, inside cupboards and laundry.
- Kitchen: benchtops, splashbacks, stovetop, sink, cupboard fronts and floors.
- Bathrooms: toilet, shower, bath, basin, tiles, mirrors and sanitising.
- Living areas: dusting, vacuuming carpets and rugs, and mopping hard floors.
- Bedrooms: dusting, floors, bed making and general tidying.
- Whole home: skirting boards, light switches, door handles and high-touch points.
Scope and quoting for your handover
Share the handover checklist and property condition, including any areas needing additional attention. Confirm the agreed tasks and quoted extras before booking. Cleaning does not guarantee a bond refund.
Booking and access arrangements
We send the same cleaner where we can, so your home is cleaned the way you like it. Ask about weekly, fortnightly, monthly or one-off visits and confirm the appointment and cancellation arrangements before booking. Tell us about your product preferences and confirm the products and equipment for your agreed tasks before booking.
If you propose using NDIS funding, exit cleaning that is a direct cost of meeting a tenancy agreement is generally excluded. Limited transitional exceptions may apply to certain existing plans; ask your NDIS contact to confirm whether an exception applies before booking. A separate private quote can be discussed. Confirm any other proposed funding and payment arrangements individually.
Frequently asked questions
Who provides the cleaning products and equipment?
Confirm the products and equipment for your agreed cleaning tasks before booking. Please tell us about any product preferences, allergies or sensitivities before your clean so we can discuss suitable products and precautions. If you would rather we use products you already have at the property, just let us know.
How long does a clean need to be, and what if I need to cancel?
Confirm the visit duration, available frequency and cancellation terms in your quote or booking agreement. Please tell us as soon as possible if you need to cancel or change a visit. Private bookings cancelled with at least 48 hours' notice have no cancellation fee. For NDIS-funded bookings, any cancellation claim must be permitted by the applicable NDIS rules and meet all claiming conditions, with terms agreed in your service agreement.
How are your cleaners vetted?
Ask the office to confirm the checks and insurance arrangements for the cleaner assigned to your visit. For NDIS participant services, the office confirms the applicable worker screening requirements before arranging the clean. We will agree access and any privacy needs when booking; please do not send keys or entry codes with your first enquiry.
Can you arrange cleaning at my address?
Yes. Share the property address and requested cleaning tasks so we can agree access, scope, price and appointment arrangements before booking.
Ready to book your clean?
Request a free, no-obligation quote for agreed cleaning tasks.
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