Ask Smurfettes about household cleaning in Vincent that fits the support you have arranged through DVA. Tell us the tasks you need, your routine and the relevant service arrangements so the work and quote can be confirmed before booking.
Choose the household tasks you need help with
The proposed work needs to fit your approved arrangement, the property and the available time. Depending on what is agreed, you can ask about:
- Kitchen: benchtops, splashbacks, stovetop, sink, cupboard fronts and suitable floors.
- Bathrooms: toilet, shower, bath, basin, tiles, mirrors and reachable fixtures.
- Living areas and bedrooms: dusting, vacuuming carpets and rugs, mopping suitable hard floors, bed making and agreed tidying.
- Laundry: washing, drying, folding and changing linen where agreed.
- Other priorities: skirting boards, light switches, door handles and reachable high-touch points.
- Additional requests: interior windows, oven cleaning or inside cupboards. List these when you enquire so the tasks, time and funding position can be confirmed.
You can discuss regular domestic assistance, a one-off deep clean or a seasonal clean. Describe the property’s condition and the extra work you need. A separately quoted task is not automatically covered by DVA.
Confirm the DVA arrangement before booking
Cleaning support may be arranged through Veterans’ Home Care (VHC) or a separate DVA Household Services arrangement, depending on your circumstances. These are different programs. A card by itself does not confirm that a particular task, cleaner or booking will be paid for.
For VHC, ask the VHC Assessment Agency on 1300 550 450 about an assessment and service allocation. Co-payments can apply. If you already have approved support, ask your DVA contact or service coordinator to confirm the tasks, provider arrangements, hours and payment before booking with us. Our quote does not establish eligibility or funding approval.
Read DVA’s Veterans' Home Care information and help with cleaning and housekeeping for the official assessment and service details.
A familiar routine and respectful service
Tell us your preferred routine, including daily, weekly or fortnightly visits where needed. We aim to keep the same cleaner for regular visits where possible. The appointment, cleaner and tasks are confirmed when the booking is arranged.
Ask the office to confirm the checks and insurance arrangements relevant to your proposed visit before booking. For NDIS participant services, the office confirms applicable worker-screening requirements before arranging the clean. Agree access and privacy arrangements with the office.
Let us know about allergies, pets, delicate surfaces or anything that may affect access. Agree how the cleaner will enter and leave the home, and arrange keys or access codes directly with the team. Keep personal documents and valuables secure. Include only the information needed for your initial enquiry; do not send medical records or card details through a general enquiry form.
Frequently asked questions
Who provides the cleaning products and equipment?
Confirm the products and equipment for your agreed cleaning tasks before booking. Tell us about product preferences, allergies or sensitivities before the visit so suitable products and precautions can be discussed. If you would prefer us to use products you already have at home, let us know.
What are the booking and cancellation terms?
Confirm the visit duration, available frequency and cancellation terms in your quote or booking agreement. Please tell us as soon as possible if you need to cancel or change a visit. Private bookings cancelled with at least 48 hours' notice have no cancellation fee. For NDIS-funded bookings, any cancellation claim must be permitted by the applicable NDIS rules and meet all claiming conditions, with terms agreed in your service agreement. Review the terms and conditions before booking.
Can I keep the same cleaner?
We aim to send the same cleaner for ongoing visits where possible. Tell us about your preferences and routine so the arrangements can be discussed. A particular cleaner or time cannot be confirmed until the booking is arranged.
Will DVA pay for my cleaning?
The answer depends on your approved support and the service arrangements. Confirm the tasks, provider, hours, payment and any personal contribution with your DVA contact or service coordinator. Smurfettes will discuss the proposed work and quote with you; an enquiry or quote does not confirm funding.
How do I enquire about cleaning in Vincent?
Share the Vincent address, household tasks, preferred timing and the contact responsible for arranging your support. We will discuss the work and confirm the booking arrangements. Please provide sensitive support information only through an agreed appropriate channel.
More DVA cleaning areas
Explore our pages for Thornlie, Perth, Canning Vale, Waikiki, Wandi, Warnbro, Wellard.
For NDIS household cleaning, use our Western Australia NDIS area guide.
Request a free cleaning quote in Vincent
Send your household priorities and preferred timing. We will confirm the proposed work and arrangements before a booking is made.
Explore our cleaning services and locations.