Discuss household cleaning in Southport that fits the support you have arranged through DVA. Tell Smurfettes the tasks you need, your routine and the relevant service arrangements so the work and quote can be confirmed before booking.
Call 1300 525 336 or request a free quote to discuss your cleaning needs.
Household tasks you can discuss
The proposed work needs to fit your approved arrangement, the home and the available time. Depending on what is agreed, you can ask about:
- Kitchen: benchtops, splashbacks, stovetop, sink and suitable floors.
- Bathrooms: shower, toilet, basin, tiles, mirrors and reachable fixtures.
- Living areas and bedrooms: dusting, vacuuming, mopping suitable hard floors and agreed tidying.
- Laundry: washing, drying, folding and changing linen where agreed.
Discuss weekly or fortnightly domestic assistance, or a one-off deep or seasonal clean. Describe the condition and any extra tasks so the scope, time and funding position can be confirmed.
Confirm the DVA arrangement before booking
Cleaning support may be arranged through Veterans’ Home Care (VHC) or a separate DVA Household Services arrangement, depending on your circumstances. These are different programs. A card by itself does not confirm that a particular task, cleaner or booking will be paid for.
For VHC, call the VHC Assessment Agency on 1300 550 450 about an assessment and service allocation. Co-payments can apply. If you already have approved support, ask your DVA contact or service coordinator to confirm the tasks, provider arrangements, hours and payment before booking with us. Our quote does not establish eligibility or funding approval.
Read DVA’s Veterans' Home Care information and help with cleaning and housekeeping for the official assessment and service details.
A familiar routine and respectful service
We aim to keep the same cleaner for regular visits where possible. Tell us your preferences and routine so appointment, staffing and task arrangements can be discussed and confirmed.
Confirm the products and equipment for your agreed cleaning tasks before booking. Please tell us about product preferences, allergies or sensitivities before the visit so suitable products and precautions can be discussed. If you would prefer us to use products you already have, let us know.
Ask the office to confirm the checks and insurance arrangements relevant to your proposed visit before booking. For NDIS participant services, the office confirms applicable worker-screening requirements before arranging the clean. Agree access and privacy arrangements with the office.
Agree how the cleaner will enter and leave the property, and arrange keys or access codes directly with the team. Keep private documents and valuables secure. Tell us about pets, delicate surfaces, existing damage or anything that affects access. Include only the details needed for your initial enquiry.
Please do not send medical records or card details through a general enquiry form. Share any necessary sensitive support information through an agreed appropriate channel.
More DVA cleaning areas on the Gold Coast
- Coomera
- Surfers Paradise
- Broadbeach
- DVA cleaning across the Gold Coast
- Studio Village
- Tallai
- Tallebudgera
For NDIS household cleaning, use our Queensland NDIS area guide.
Frequently asked questions
Will DVA pay for the cleaning?
This depends on your approved support and service arrangements. Confirm the tasks, provider, hours, payment and any personal contribution with your DVA contact or service coordinator. An enquiry or quote does not confirm funding.
Can laundry and linen changes be included?
Discuss the washing, drying, folding or linen changes you need so these can be considered within the agreed tasks and available time.
Can I request a regular cleaner?
We aim to keep the same cleaner for ongoing visits where possible. Tell us your preferences and routine; a particular cleaner or appointment cannot be confirmed until the booking is arranged.
How do I arrange a booking or change an appointment?
Share your Southport address, cleaning priorities, preferred timing and the contact responsible for arranging the support. Confirm the tasks, price and applicable terms and conditions before booking, and contact us promptly if arrangements need to change.
Request a free DVA-related household cleaning quote
Send the address, cleaning priorities and preferred timing. We will discuss the proposed tasks, price and booking arrangements with you.
Explore our cleaning services and locations.