Choose household cleaning around your Southport home and the help you need. Tell Smurfettes which rooms and tasks matter most, whether you want regular visits or a one-off clean, and your preferred timing. We will discuss the work and quote before you book.

Choose the rooms and tasks

A professional cleaner wiping a bathroom basin during a one-off clean.

Your quote confirms the work, available time and price. Depending on your priorities and the agreed scope, you can ask about:

  • Kitchen: benchtops, splashbacks, stovetop, sink, taps, cupboard fronts and suitable floors. Discuss rangehoods, ovens, microwaves, fridges and cupboard interiors separately.
  • Bathrooms: toilets, showers, baths, basins, mirrors, glass, tiles and grout needing extra attention.
  • Living areas: reachable dusting of furniture, decor, entertainment units and suitable electronic surfaces, vacuuming carpets or rugs, and mopping suitable hard floors.
  • Bedrooms: dusting, floors, bed making, changing linen and agreed tidying.
  • Other priorities: ordinary household bins, skirting boards, door handles, light switches and reachable high-touch surfaces.
  • Additional requests: laundry, appliance interiors, cupboards or wardrobes, suitable furniture polishing or upholstery cleaning. List these so the method, time and any specialist arrangements can be agreed.
A professional cleaner using a blue backpack vacuum on carpet.

Regular cleaning, a deep clean or moving home

Ask about daily, weekly, fortnightly or one-off cleaning. A deep clean can allow extra time for built-up dirt, corners, skirting boards or suitable higher fixtures. Tell us about the condition and the areas you need cleaned, including around or under furniture where access can be agreed.

For window cleaning, describe the glass, frames and ledges, and whether you need the inside, outside or both. Carpet or upholstery treatments need a suitable method and may require a separate quote. Cleaning cannot be assumed to remove every stain, repair damage or restore worn surfaces.

If you are moving in or out, share your cleaning priorities, the landlord or property manager’s list where relevant, and the handover deadline. Tenancy cleaning needs its own agreed scope and quote. It does not guarantee a bond refund or an inspection result.

Hourly priorities or a regular package

An hourly booking lets you agree priorities for the available time. Our General Cleaning Package is intended for a home already in a maintainable condition. Review its included tasks, time and extras before choosing an option.

Discuss daily, weekly or fortnightly package visits. Other arrangements need confirmation. Where possible, we aim to keep the same cleaner for regular visits; appointment and staffing arrangements are confirmed when the booking is made.

Products, belongings and access

Confirm the products and equipment for your agreed cleaning tasks before booking. Please tell us about product preferences, allergies or sensitivities before the visit so suitable products and precautions can be discussed. If you would prefer us to use products you already have, let us know.

Ask the office to confirm insurance arrangements for your proposed visit and agree any access or privacy needs when booking. Ask the office to confirm the checks relevant to your proposed visit before booking. For NDIS participant services, the office confirms the applicable worker screening requirements before arranging the clean.

Agree how the cleaner will enter and leave the property, and arrange keys or access codes directly with the team. Keep private documents and valuables secure. Tell us about pets, delicate surfaces, existing damage or anything that affects access. Include only the details needed for your initial enquiry.

If you want help organising belongings, explain the priorities and who can authorise moving or disposing of items. Agree this work in advance and keep private papers secure.

Cleaning arranged through support services

If you use NDIS or DVA support, the participant or authorised funding contact needs to confirm the tasks, provider arrangements and payment before booking. Funding for a separately quoted tenancy clean should be checked for that purpose. An enquiry or quote does not confirm approval.

For NDIS household-cleaning information, use our Brisbane NDIS cleaning page or Gold Coast NDIS cleaning page. Provide sensitive support information only through an agreed appropriate channel.

Frequently asked questions

Who supplies cleaning products and equipment?

Confirm the products and equipment for your agreed cleaning tasks before booking. Tell us about allergies, sensitivities or product preferences before the visit so suitable products and precautions can be discussed.

How long is a booking, and what if plans change?

We will agree the cleaning tasks, visit duration and price before booking. Confirm the agreed duration, tasks and price before booking. Private bookings cancelled with at least 48 hours' notice have no cancellation fee. Any shorter-notice fee must be agreed and lawful. Funded bookings follow the applicable funding rules and the agreed service terms. Read our terms and conditions and ask about the terms that apply to your booking.

Can I request a deep clean or help before moving?

Yes. Explain the rooms, condition, extra tasks and deadline so the work can be assessed and quoted. End-of-tenancy cleaning has a separate agreed task list and does not guarantee an inspection result or bond refund.

How do I enquire about cleaning in Southport?

Send the Southport address, rooms, cleaning priorities and preferred timing. We will confirm the proposed work, price and appointment arrangements with you.

Request a free household cleaning quote

Send the address, cleaning priorities and preferred timing. We will discuss the proposed tasks, price and booking arrangements with you.

Call 1800 328 982 or request a free quote.

You can also use our contact page.

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