For household-cleaning enquiries in Kambalda, Coolgardie or Norseman, start with the residence where assistance is needed. Smurfettes can discuss your cleaning priorities, assess the request for that address and explain the next steps for a written quote. Listing these towns together does not mean a visit or cleaner is automatically available across the whole area.

Ask about cleaning at your Goldfields address or phone 1300 525 336.

Tell us which town and residence you mean

Kambalda–Coolgardie–Norseman is a combined name in official ABS area data, rather than one town. Include your town or locality, street address and postcode. If the home is in Kambalda, give its full address, including Kambalda East or Kambalda West where applicable; the Shire publishes a townsite map showing those separate areas.

For a residence outside a townsite, describe the location and any practical access considerations before arrangements are made. Do not assume that a service arranged in one town confirms travel, timing or availability at another address. The Goldfields household-cleaning guide provides the broader regional context.

Specify the indoor tasks you need help with

Describe the home rather than only its room count. Which bathroom needs cleaning? Are kitchen surfaces and floors your main priority? Which bedroom or living areas should be included? Routine work may cover standard bathroom fixtures, suitable surface wiping, vacuuming and mopping agreed floors, and dusting safely reachable areas.

Tell us if the request involves more than routine upkeep, or if parts of the property are not residential rooms. Garages, workshops, outdoor areas and commercial or worksite cleaning should not be assumed to be included in an indoor household-cleaning request. The written scope should identify both the included work and the boundaries.

Agree to additional household tasks in advance

You can discuss dishes, laundry, making beds, changing linen or cupboard organisation. These are not automatic additions: the particular tasks must be agreed in the written scope and available service time. If time is limited, decide which tasks should come first rather than expecting extra work to fit into an unchanged visit.

Agreement to a task does not establish NDIS funding eligibility. Packing, gardening, repairs, personal care and specialist mould or biohazard remediation are outside this indoor-cleaning scope.

Confirm the complete arrangements before a visit

Discuss requested frequency, possible days and who will arrange access. Review the service time, price basis, booking terms and any proposed travel arrangements before accepting a quote. Do not assume travel is included, charged separately or payable from NDIS funds without checking the actual quote and relevant funding arrangements.

You or your representative should confirm payment and funding suitability with the appropriate plan manager or NDIS contact; Smurfettes does not decide individual eligibility. Keep door codes, alarm information and unnecessary personal or health details out of the initial enquiry.

Start a cleaning enquiry for your home

Send the address and your priority cleaning tasks, along with preferred timing and a contact person. We will respond about assessment and quote arrangements. Please wait for a confirmed booking before making plans that depend on a cleaner attending.