Discuss commercial cleaning for your workplace with Smurfettes Cleaning Service. Describe the premises, areas needing attention and preferred service times so we can prepare a written quote.
Define the cleaning program for your premises
The work included depends on your workplace and the tasks you agree with us. You can ask about:
- Workspaces: dusting and wiping agreed accessible desks, shelves and surfaces.
- Shared amenities: cleaning agreed kitchenettes, break rooms, bathrooms and other shared areas.
- Floors: vacuuming and mopping suitable areas, with specialist carpet or floor treatments quoted separately.
- Bins: emptying agreed bins and replacing liners where included. Special waste requires separate arrangements.
Timing, access and workplace requirements
Discuss daily, weekly or other cleaning frequencies. Include any preferred after-hours or weekend times so the office can confirm whether those arrangements can be made.
Tell us about site induction, restricted areas, sensitive equipment, confidential documents and surfaces needing special care. Disinfection, high access and other specialist requirements need separate confirmation.
Agree the products, equipment, tasks and exclusions before booking. Provide access codes and security instructions through the agreed booking process, rather than in an initial website enquiry.
Request your commercial cleaning quote
Share the workplace address, approximate size, facilities, current condition and priority areas. An enquiry or quote does not confirm an appointment. Wait for the agreed tasks, price and service times to be confirmed before cleaning starts.
Frequently asked questions
Who provides cleaning products and equipment?
Product and equipment arrangements are agreed for your service. Tell us about product preferences, sensitivities and delicate surfaces before booking. If you prefer products already at the property, discuss this with the office.
What are the minimum booking and cancellation terms?
Confirm the visit duration, available frequency and cancellation terms in your quote or booking agreement. Please tell us as soon as possible if you need to cancel or change a visit. Private bookings cancelled with at least 48 hours' notice have no cancellation fee. For NDIS-funded bookings, any cancellation claim must be permitted by the applicable NDIS rules and meet all claiming conditions, with terms agreed in your service agreement.
What service requirements should I confirm?
Tell the office about any screening, insurance, access or site requirements. The office confirms the applicable worker screening requirements before arranging NDIS participant services.
How do I arrange a cleaning visit?
Share the service address, cleaning priorities and preferred days and times. We will discuss the request and confirm the agreed tasks, price and appointment details before cleaning starts.
Request a written cleaning quote
Discuss your cleaning priorities and any special requirements with the office. Confirm the agreed service before booking.
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