NDIS Cleaning Maylands

Smurfettes Service Pty Ltd provides NDIS house cleaning in Maylands, on the river bend in the City of Bayswater. We are a Registered NDIS Provider, registration number 4053371406, and we work with self-managed, plan-managed and NDIA-managed participants. Call 1300 525 336 for a free quote.

Walk-up flats, stairs and street parking

Maylands has an unusually high proportion of apartments and older walk-up flats for an inner suburb, clustered around the train station and the Whatley Crescent strip, alongside character houses on the streets running down to the river. Many of the smaller blocks are two or three storeys with stairs and no lift, and parking is largely on-street and can be competitive near the station.

Those two details matter when we schedule. Stairs affect how equipment gets to the door, and a cleaner who cannot park nearby loses time carrying gear. Tell us the level you are on, whether there is a lift, and whether the building has visitor bays or a permit zone. If entry is by intercom or fob, or a support worker lets the cleaner in, we note it on the job.

What gets cleaned

In a compact flat the whole place is usually covered in one visit. In a larger house it is better to name the two or three rooms that matter most.

Choosing a frequency

Weekly suits participants who find housework physically demanding or tiring. Fortnightly is the most common arrangement. Monthly works when you handle the day to day and want help with the heavier jobs. Lighter recurring maintenance visits are also available. If the interval turns out to be wrong we will change it.

One-off, deep and vacate cleaning

Some requests are not ongoing: a deeper clean after a hospital stay, before family visit, or when things have got away from someone. Vacate cleaning is available when a participant is leaving a rental, which comes up often in a suburb with this much rental stock. Whether a one-off, deep or vacate clean can be funded from a plan depends on the participant’s circumstances and what the plan allows.

Laundry

Laundry can be included where it is part of what you need, arranged in advance so there is time for it. In flats with a shared or communal laundry, tell us and we will plan around it.

Whether the NDIS will pay

Cleaning is not automatically funded for every participant. Whether it can come from a plan depends on the participant’s goals, assessed needs and the supports approved in that plan. Your support coordinator or plan manager can confirm it, and we provide a written quote beforehand.

Plan management

Self-managed participants arrange the service with us directly and we invoice them. Plan-managed participants nominate their plan manager and invoices go there. NDIA-managed participants can use us because we are a Registered NDIS Provider.

What happens before the first visit

We talk it through rather than send a form: which rooms matter, whether anyone is usually home, access and parking, and anything a cleaner should know before arriving. We confirm the day, the visit length and the frequency in writing. Our cleaners hold National Police Clearances and NDIS Worker Screening Clearances, and we carry insurance.

For nominees, coordinators and plan managers

Call 1300 525 336 with the participant’s name and preferred contact, the suburb, how the plan is managed, the frequency and any access notes. We can supply a quote and a service agreement for your records.

Nearby areas

Areas we also cover close to Maylands include Bedford, Inglewood, Mount Lawley, Embleton, Eden Hill, Highgate, East Perth, Rivervale, Burswood. See also NDIS cleaning across Perth and our Western Australia page.

Questions we get asked

Can a cleaner manage stairs with equipment?

Yes. Tell us the floor level and whether there is a lift so the right equipment comes and enough time is allowed.

What if there is nowhere to park?

Let us know at booking. Where parking is restricted we plan the visit around it rather than lose time on arrival.

How soon can it start?

We currently have cleaner capacity in Western Australia and can often arrange a start quickly, but availability is confirmed for your address when you enquire.

Request a quote

Call 1300 525 336 or enquire online. Send us the suburb, the plan management arrangement and a rough idea of frequency, and a written quote will follow.